Last updated: 20 August 2026

Terms of Service

These English terms cover the two things international clients buy from us: corporate services (B2B, on proposal and contract) and consumer programmes for Romanian speakers living abroad (invoiced in EUR from our Irish entity). Purchases made in RON on the Romanian site are governed by the Romanian terms.

1. Who we are

Services purchased in EUR are provided and invoiced by Antonela Maria Butuc, Wellness Academy, Dublin 9, Ireland. Email: antonela@wellnessacademy.ie. Phone: 00353 877456707.

2. The services

Corporate services (B2B) — awareness sessions, manager training, anonymous pulse surveys, workplace playbooks, manager e-learning and the "Menopause-Friendly Employer" certification. These are contracted business-to-business on the basis of a written proposal and a separate service agreement; where these terms and a signed agreement differ, the signed agreement prevails.
Consumer programmes (B2C, diaspora) — delivered online, in Romanian: the 6-week group programme, the self-paced course, 1:1 consultations, the monthly Club membership, and digital materials. Prices are shown in EUR (with indicative GBP equivalents) on the relevant pages; the EUR price is the contractual price.
Free tools — calculators, questionnaires and the Midlife Assistant app: educational, no account required, no obligations attached.

Nature of the services: everything we provide is lifestyle education and support (nutrition, sleep, movement, habits, manager capability). We do not provide medical services, diagnosis, treatment, or recommendations about medication or hormone therapy, and nothing here replaces your relationship with your own doctor. For decisions about hormone therapy or medication, speak to your physician or pharmacist.

3. Ordering, prices and payment (consumer programmes)

The price of each programme is shown on its enrolment page. For EUR purchases, payment is made by bank transfer or card/Revolut following the payment link we send with your invoice; your place is confirmed once payment is received. Invoices are issued from Ireland as EU invoices; where VAT applies, it is stated on the invoice. Prices in GBP shown on this site are indicative conversions only — invoicing is in EUR. Payment processor: the processor shown at checkout.

4. Delivery

Live cohort programmes start on the announced date; session times are always published as "Romania time / your local time". Sessions are recorded and replays made available to enrolled participants for the duration stated on the programme page.
Self-paced courses and digital materials are delivered by email link within 1 working day of payment confirmation.
1:1 consultations are scheduled by email in your time zone; you may reschedule free of charge up to 24 hours before the appointment.
Club membership is monthly, starts on payment, and can be cancelled at any time with effect from the end of the paid month — no notice period, no cancellation fee.
We may reschedule a live session for objective reasons, with prior notice and the recording made available.

5. Right of withdrawal (EU consumers)

For distance contracts, EU consumer law (Directive 2011/83/EU as implemented in your country) gives you the right to withdraw within 14 calendar days of concluding the contract, without giving a reason and at no cost — just notify us by email. If a programme begins within those 14 days and you expressly request early performance, on withdrawal you pay proportionally for services already delivered; for digital content supplied in full with your express consent and acknowledgement, the withdrawal right lapses as provided by law. UK consumers enjoy the equivalent rights under the Consumer Contracts Regulations 2013.

Our commercial guarantee, on top of the legal minimum: if within the first 14 days of a consumer digital programme you feel it is not right for you, we refund you in full — one plain email, no complicated forms, no questions that make you justify yourself. This commercial guarantee does not affect your statutory rights.

6. Programme rules and intellectual property

Your place in a programme is personal and non-transferable without our agreement;
All materials (workbooks, recordings, playbooks, slides) are protected by copyright and licensed for your personal use — or, for corporate clients, for internal use within the contracting entity as set out in the service agreement. Public redistribution or resale is not permitted;
In the community: respect, confidentiality towards what other participants share, no medical advice between participants, no commercial promotion;
The corporate certification mark, the survey instrument and the benchmark index remain our property and are never white-labelled or resold.

7. Corporate engagements (B2B)

Scope, deliverables, fees and schedule are set in the written proposal and service agreement; invoices are payable within the term stated there (default 15 days; 30 days available for enterprise/group procurement);
Pulse-survey results are delivered aggregate-only, with a hard minimum of 5 responses per reported group — this threshold is technical and non-negotiable, and no party can request individual-level data;
Cancellation by the client fewer than 5 working days before a confirmed live session incurs 50% of that session's fee; rescheduling with more notice is free;
Each party remains an independent contractor; nothing creates an employment, agency or partnership relationship.

8. Liability

Implementing educational recommendations is each participant's own decision, made in light of her own health; consult a doctor before changing diet or exercise if you have any medical condition. To the extent permitted by law, our aggregate contractual liability is limited to the amounts paid for the service concerned. Nothing in these terms limits liability that cannot lawfully be limited (including for death or personal injury caused by negligence, or fraud), and nothing affects the statutory rights of consumers.

9. Governing law and disputes

These terms are governed by the law of Ireland, without prejudice to any mandatory consumer protections of the country where you habitually reside. We want to resolve any complaint directly — write to us first at antonela@wellnessacademy.ie. As an EU consumer you may also use the European Online Dispute Resolution platform (ec.europa.eu/consumers/odr) or contact the consumer protection authority in your own country.

Wellbeing education and coaching — not medical advice. Questions: antonela@wellnessacademy.ie · 00353 877456707.